Ticket Support

Tickets for all our Fake Festival events are non-refundable and non-transferable. However, if you can't go to the festival, you can list your tickets for sale on Tixel, our official resale partner. See 'Ticket resale' below for further info.

Refunds are only considered if the event is cancelled in full, prior to the event starting.

Tickets may only be resold through our ticketing resale partner, Tixel. Tickets should not be resold or attempted to be resold outside of Tixel and doing so is grounds for ticket cancellation without refund or compensation. You should not use any other ticketing resellers or social media, as these tickets may not be valid.

Tap on the logo to start.

You can view your ticket orders, resend your emails and download your tickets in the self-serve order management portal. Simply tap the button to visit the portal and enter your email address to start.

Manage tickets

Businesses 🍻

Treat your team to an unforgettable day out with Team Treat, our group ticket package built for businesses.

Team Treat - more info

Groups/Parties 🎉

Planning a big get-together? Get the party started with a FREE drink token (worth £5.50 each) with every ticket. A token gets you: single bar drink (alcohol, eg. draught pint, spirit/mixer) or two soft drinks (Coke, Fanta, etc).

Once 25+ adult tickets have been purchased, just get in touch to let us know who’ll be collecting the drink tokens at the event. You can either buy all tickets in one booking, or ask us for a referral code so everyone can book their tickets individually – we’ll track the total for you. Easy.

Not sure which option works best? Drop us a message and we’ll help you sort it.