Accessibility

Essential Companion passes are for those whose disability would mean that they are unable to attend the event without the help of a personal assistant, or carer (a companion).

What it provides

This pass allows the companion(s) to enter the event free of charge to assist the cared for person throughout the event.

Validation requirements

We will accept the following symbols on your Fake Festivals Digital Access Pass or Access Card as validation of this requirement.

• +1 Essential Companions - People for whom it would be significantly difficult to access services without support from one person.
• +2 Essential Companions - People for whom it would be significantly difficult to access services without support from two people.

How to get it

This pass is an Accessibility feature that can only be booked with an event ticket purchase, either Adult or Young. If a ticket holder requires one companion, then you should book one Essential Companion pass. Book two passes if the ticket holder requires two companions.

A limited allocation is available at each event, first-come, first-served. Once the allocation has been depleted, no more passes will be issued and the selection will be marked as 'Sold Out'.

Other information

This pass is linked to, and can only be used alongside, a paid ticket used by the cared for person. It is standard practice in the events industry to require a paid ticket to use an Essential Companion pass.

Children 0-9yrs that are accompanied by a paid adult do not require a paid ticket for entry, so are not eligible for an Essential Companion pass. In this circumstance, we advise that you purchase a Young ticket for the child, so that you can obtain an Essential Companion pass with it. This is the most cost-effective entry for a child that requires an Essential Companion, and a combination that we will accept in this circumstance.

An Essential Companion must be an able-bodied person aged 16yrs or over, and they must assist and carry out full and safe 'duty of care' for the cared for person, at all times. The Essential Companion and the cared for person cannot enter the event separately and must stay within reasonable proximity of each other at all times. If it is felt that this position is compromised (eg. intoxication), it could lead to relevant parties being asked to leave the event. Both the Essential Companion and the cared for person should be aware of this statement.

Accessibility Passes are for those whose disability means they are unable to stand to watch the performances, or queue at the event entrance.

What it provides

• Tour Fake Festivals This pass allows use of a wheelchair or other chair inside the marquee to watch the performances. Chair users can position themselves safely to the side of the audience, down the inside of the marquee walls. The pass also allows a queue jump at the event entrance.
• Big Fake Festival This pass allows access into the designated ground level viewing areas inside the event 'Big-Top' to watch the performances. The pass also allows a queue jump at the event entrance.

Validation requirements

We will accept the following symbols on your Fake Festivals Digital Access Pass or Access Card as validation of this requirement.

• Difficulty Standing - People who have a physical mobility impairment that makes standing for long periods difficult or impossible.
• Level access - People who require wheelchair accessible facilities or have to have level access as they are unable to make even a few steps.
• Distance - People who have difficulty moving more than short distances.
• Difficulty with Crowds - People who find crowded environments or queues overwhelming or distressing.

How to get it

This pass is an Accessibility feature that can only be booked with an event ticket purchase, either Adult or Young.

A limited allocation is available at each event, first-come, first-served. Once the allocation has been depleted, no more passes will be issued and the selection will be marked as 'Sold Out'.

Other information

If you have an Essential Companion, they do not require an Accessibility Pass for themselves, as they will be able to stay with you and assist you throughout the event.

You won't have a problem manoeuvring around the festival or getting food and drink. But if the ground is wet, it may be difficult for wheelchair users, as we don't use flooring.

Accessible Camping passes are for those whose disability requires them to camp close to facilities such as accessible toilets and showers.

What it provides

A single pass grants you and your group access to our managed Accessible Campsite. You are welcome to bring a reasonably sized group of friends to camp with you, on the same pass. The campsite accommodates a mix of tents and Camping Vehicles, although a separate ticket is required for each Camping Vehicle, as is usual. While the Accessible Campsite offers a limited number of electricity hook-ups, availability is not guaranteed.

Validation requirements

We will accept the following symbol on your Fake Festivals Digital Access Pass or Access Card as validation of this requirement.

• Difficulty Standing - People who have a physical mobility impairment that makes standing for long periods difficult or impossible.
• Level access - People who require wheelchair accessible facilities or have to have level access as they are unable to make even a few steps.
• Distance - People who have difficulty moving more than short distances.
• Difficulty with Crowds - People who find crowded environments or queues overwhelming or distressing.

How to get it

This pass is an Accessibility feature that can only be booked with an event ticket purchase, either Adult or Young.

A limited allocation is available at each event, first-come, first-served. Once the allocation has been depleted, no more passes will be issued and the selection will be marked as 'Sold Out'.

Other information

As the event date approaches, we will email you for the specifics of your group size and number of Camping Vehicles. While the Accessible Campsite offers a limited number of electricity hook-ups, availability is not guaranteed.

We provide Accessible toilet(s) at all our events. We work hard to keep our facilities clean, but if you notice a toilet that needs attention, please let a staff member know.

We kindly ask non-disabled visitors not to use the accessible toilet. Although these facilities may not always be locked or monitored, we rely on everyone's cooperation. We also ask that personal assistants with disabled guests avoid using the accessible toilets themselves.

Tour Fake Festivals An Accessible toilet will be located outside in the secure garden area.

Big Fake Festival Inside the Event Area, Accessible toilets will be located outside in the secure garden area. Accessible toilets and showers are also available near to the Accessible Campsite and is signposted on the site map which can be found on the event page.

Please contact the Event Team if you require a changing space.

Tour Fake Festivals Accessible parking is available as near to the event marquee as possible. If someone is able to come to the event entrance and ask security where to drive and park, we will be able to help. The appropriate blue badge would have to be in the vehicle and in view.

Big Fake Festival Accessible parking is available as near to the event 'Big-Top' as possible. Please ask to be directed on arrival. The appropriate blue badge would have to be in the vehicle and in view.

How to get this support

Anybody with a Blue Badge can use this facility.

Tour Fake Festivals We are currently unable to provide medication storage.

Big Fake Festival We are able to store medication in the event medical tent. Simply visit the medical team in the tent, near the event 'Big-Top' for their help.

How to get this support

Anybody can use this facility.

Please contact the Event Team to let us know you are bringing an assistance dog, in advance of the event. You will be asked to provide evidence that they are an assistance dog.