Accessibility
At Fake Festivals, we believe our events should be accessible for everyone to enjoy. It really is one big party!
Starting with our 2025 season, we're partnering with Nimbus Disability, a leading UK authority on accessible ticketing, to use their Access Card Scheme. This will give you guys a smoother and better experience at Fake Festivals, but will mean a few changes in how you buy tickets with additional accessibility features and how we handle your evidence for these needs.
As we ourselves are not experts in the Equality Act, validation of your access needs will now be through Nimbus Disability via an application for the Fake Festivals Digital Access Pass. This is a free pass that will be valid for 3 years, so you will be able to use this at subsequent Fake-Fests. There will also be the option to upgrade to an Access Card for £15.00 which you can use at other venues, events, attractions thoroughout the UK. Validating this way ensures everyone gets the right support while preventing any misuse.
How to buy tickets with additional Accessibility features
To buy tickets with additional accessibility features and then provide evidence of your access requirements, you should aim to complete the following three steps within 7 days of the ticket purchase. If you cannot complete the steps, or if your evidence is not sufficient, we reserve the right to cancel the Accessibility features that you requested in your ticket booking, so that we can make them available to others.
1. Buy your tickets
Choose the event, select your event ticket (Adult, Young etc.) and any additional Accessibility features that you require, if they are available. Proceed through payment to complete your booking.
2. Apply for Access Validation
To validate your access requirements you'll need either a free Fake Festivals Digital Access Pass or an Access Card. If you already have an Access Card, skip to step 3. If you don't already have one of these you can apply using the button below.
Fake Festivals Digital Access Pass
3. Submit your Access Requirements Form
Once you have a free Fake Festivals Digital Access Pass or an Access Card, you must submit this to us by filling out the Access Requirements Form, using the button below.
Once we have received and processed your evidence we will send you an email to confirm.
What support do we provide?
Essential Companion
At each Fake Festival, we provide a limited allocation of Essential Companion passes for those whose disability would mean that they are unable to attend the event without the help of a personal assistant, or carer. Once the allocation has been depleted, no more Essential Companion passes will be issued and the selection will be marked as 'Sold Out'.
This pass is linked to, and can only be used alongside, the event ticket used by the cared for person. As such, the Essential Companion and the cared for person cannot enter the event separately and must stay within reasonable proximity of each other at all times.
An Essential Companion must be an able-bodied person aged 16yrs or over, and they must assist and carry out full and safe 'duty of care' for the cared for person, at all times. If it is felt that this position is compromised (eg. intoxication), it could lead to relevant parties being asked to leave the event. Both the Essential Companion and the cared for person should be aware of this statement.
How to get this support
This pass is an Accessibility feature that can only be booked with an event ticket purchase, either Adult or Young. If a ticket holder requires one companion, then you should book one Essential Companion pass. Book two passes if the ticket holder requires two companions.
Please follow the three steps outlined on this page to book this Accessibility feature and provide your free Fake Festivals Digital Access Pass or Access Card details. We will grant this feature to those who qualify for the "+1" or "+2" "Essential Companions" symbol.
Accessibility Pass
At each Fake Festival, we provide a limited allocation of Accessibility Passes for those whose disability requires them to sit in a chair or wheelchair during the performances, which are usually standing only. The pass also allows an entry queue jump to ease the transition into the event itself. Once the allocation has been depleted, no more passes will be issued and the selection will be marked as 'Sold Out'.
If you have accessibility needs and the Accessibility Passes are 'Sold Out' but you still wish to attend, please be aware that we will be unable to make these adjustments for you, such as providing seating, in our venues.
Wheelchair/Chair Access
Tour Fake Festivals This pass allows use of a wheelchair or other chair inside the marquee to watch the performances. Chair users can position themselves safely to the side of the audience, down the inside of the marquee walls.
Big Fake Festival This pass allows access into the designated ground level viewing areas inside the event 'Big-Top' to watch the performances.
Entry Queue Jump
The pass also allows a queue jump at the event entrance.
Other information
You won't have a problem manoeuvring around the festival or getting food and drink. But if the ground is wet, it may be difficult for wheelchair users, as we don't use flooring.
How to get this support
This pass is an Accessibilty feature that can only be booked with an event ticket purchase, either Adult or Young. It is linked to, and can only be used alongside, the event ticket.
Please follow the three steps outlined on this page to book this Accessibility feature and provide your free Fake Festivals Digital Access Pass or Access Card details. We will grant this feature to those who qualify for the "Level access" wheelchair or "Standing and queuing" queue symbols.
Accessible Camping
Tour Fake Festivals We do not provide camping facilities at our Tour events.
Big Fake Festival We provide a limited allocation of Accessible Camping passes for those whose disability requires them to camp close to facilities such as accessible toilets and showers. Once the allocation of these passes has been depleted, no more passes will be issued and the selection will be marked as 'Sold Out'.
The pass grants you access to our managed Accessible Campsite, as indicated on the site map. You are welcome to bring a reasonably sized group of friends to camp. The campsite accommodates a mix of tents and Camping Vehicles, although a separate ticket is required for each Camping Vehicle, as is usual. As the event date approaches, we will email you for the specifics of your group size and number of Camping Vehicles. While the Accessible Campsite offers a limited number of electricity hook-ups, availability is not guaranteed.
How to get this support
This pass is an Accessibilty feature that can only be booked with an event ticket purchase, either Adult or Young. It is linked to, and can only be used alongside, the event ticket.
Please follow the three steps outlined on this page to book this Accessibility feature and provide your free Fake Festivals Digital Access Pass or Access Card details.
Accessible toilets, showers & changing
We provide Accessible toilet(s) at all our events. We work hard to keep our facilities clean, but if you notice a toilet that needs attention, please let a staff member know.
We kindly ask non-disabled visitors not to use the accessible toilet. Although these facilities may not always be locked or monitored, we rely on everyone's cooperation. We also ask that personal assistants with disabled guests avoid using the accessible toilets themselves.
Tour Fake Festivals An Accessible toilet will be located outside in the secure garden area.
Big Fake Festival Inside the Event Area, Accessible toilets will be located outside in the secure garden area. Accessible toilets and showers are also available near to the Accessible Campsite and is signposted on the site map which can be found on the event page.
Please contact the Event Team if you require a changing space.
Accessible parking
Tour Fake Festivals Accessible parking is available as near to the event marquee as possible. If someone is able to come to the event entrance and ask security where to drive and park, we will be able to help. The appropriate blue badge would have to be in the vehicle and in view.
Big Fake Festival Accessible parking is available as near to the event 'Big-Top' as possible. Please ask to be directed on arrival. The appropriate blue badge would have to be in the vehicle and in view.
How to get this support
Anybody with a Blue Badge can use this facility.
Medication storage
Tour Fake Festivals We are currently unable to provide medication storage.
Big Fake Festival We are able to store medication in the event medical tent. Simply visit the medical team in the tent, near the event 'Big-Top' for their help.
How to get this support
Anybody can use this facility.
Assistance dogs
Please contact the Event Team to let us know you are bringing an assistance dog, in advance of the event. You will be asked to provide evidence that they are an assistance dog.
Need more help?
Contact Ticket Support